SANDY MAYFIELD

January 24, 2006

Mr. Andy Ritan
Keller Williams Realty Metro Atlanta
Two Decatur Town Center, Suite 500
125 Clairemont Avenue
Decatur, Georgia 30030

Now that I am unpacked and settled into my new home, I want to express my deep appreciation for everything you did as the selling agent of my historic in-town house and as the buyer’s agent of my new place. I am so happy in my new house and neighborhood. Thank you!

The decision to sell “my dream home” was one of the biggest, most difficult and most important decisions in my life – complicated by the fact that I did not know where to live after the sale. Words cannot express my gratitude for your steadfast confidence and faith that the transactions would go well.

Because “time was of the essence” with the sale, it was clear that I needed the right price, as well as the right presentation of the property. Your research identified the right price point – at the very beginning of the sale process. Your recommendations to hire a staging consultant and professional photographer were, without a doubt, key factors in my buyer’s decision. I followed almost everything the consultant recommended, right down to the paint colors, de-cluttering and furniture rearrangement. The photographs revealed the true beauty and warmth of the home. Ironically, I was happier with the “new look” than I had ever been.

In addition, your numerous referrals for service providers were reliable and affordable – including recommendations for a painter, carpenter, termite letter, trash dumpster, handyman, storage facility, home inspector, arborist and mortgage loan officer! Without these resources, I would have experienced costly and disheartening delays.

After the sale, my buyers told me that their first “contact” with the house was on your web site and that my property was the ONLY ONE they visited in person. Clearly – your web presentation was the most critical factor in the sale. Amazing!

With the unlimited access to the real estate listing services, I was free to explore privately and at my leisure a wide range of home options. Touring houses all over Atlanta, from Grayson to Palmetto, I was impressed, heartened and strengthened in my search process by your insights, knowledge, patience, professionalism and commitment to help me find the right house at the right process. Please let me know if I can ever be of service to you.

Sincerely,

Sandy Mayfield